Speaking of Client Satisfaction and Customer Service…

Invest in a copy of Rick Barerra’s book, Over Promise and Over Deliver.  Read it cover to cover and apply the ideas that will have the biggest impact on your achieving your goals.  This is a terrific resource with lots of great ideas. 

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Much like a map or GPS, this book is designed to provide you with a concise, step-by-step system for getting the biggest results in the shortest amount of time.  You’ll discover how to get organized and stay laser focused, so you can begin achieving your goals now!

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