Shep Hyken, Wall Street Journal Bestselling author of The Cult of the Customer does it again.
You are going to be amazed at his new book, The Amazement Revolution. Shep shares seven customer service strategies to create an amazing customer (and employee) experience.
Seth Godin, Author, Poke the Box, says, “Practical, tactical and hands on, this book will push you to initiate the customer interactions you should have been doing all along.”
To receive a free down load of a few of the chapters in this new book, go to https://www.amazementrevolution.com/.
The book was recently released so go and check it out for yourself.