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The Amazement Revolution – New Book by Shep Hyken

July 15, 2011 by Anne Bachrach Leave a Comment

Shep Hyken, Wall Street Journal Bestselling author of The Cult of the Customer does it again.

You are going to be amazed at his new book, The Amazement Revolution. Shep shares seven customer service strategies to create an amazing customer (and employee) experience.

Seth Godin, Author, Poke the Box, says, “Practical, tactical and hands on, this book will push you to initiate the customer interactions you should have been doing all along.”
To receive a free down load of a few of the chapters in this new book, go to https://www.amazementrevolution.com/.

The book was recently released so go and check it out for yourself.

Filed Under: Blog Post, Learning Resource, Leverage Resources Tagged With: Accountability, accountability coach, achieve goals, client acquisition, communication for small business, increase sales, no excuses, personal development, practice management, practice management for advisors, results, revenue generation, training, work life balance, work life balance coach

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I’ve sometimes thought of myself as not coachable – fits & starts on progress – but when I looked at where I’ve come, I can tell it works. This year, I’ve experienced over 50% growth – and with that growth came some confidence… confidence to finally go after what I know I should have done – we’ve added a flat-fee-only option to our offerings, and that’s ALL I’ll be targeting for 2014 and beyond. With that under our belts, I can foresee another 50% growth year for each of the next 2 years!

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