Changes that occur outside of our control force us to adapt to new rules, new systems and new policies which can, at the outset, make us feel uncomfortable and insecure. Effective team leaders acknowledge and understand that it is a basic human instinct to react to change with resistance, even though staff may fully… Read More
How Strong Is Your Belief?
What you believe about the world at large and how you fit into the general scheme of things will determine who you are and how you relate to the world you live in. What we believe about ourselves is encapsulated in the voice we hear in our head. And what that voice tells us is… Read More
10 Tactics for Making the Right Business Decisions
Business leaders are forced to make choices every day. Some of those decisions will prove to be highly successful and innovative; some will dissipate into thin air; some may cause dissention in the ranks, while others may have staff believing they have a chimpanzee in the CEO’s office. A recent survey of corporate executives… Read More
Obtain Feedback on Your Client Service – How do You Rate?
Do you know what it’s like when your business is clicking and you feel like you have great client relationships that are continuing to grow? Isn’t that a great feeling? How many times have you asked your clients (at least your top clients) for feedback on how you are doing? Have them rank you… Read More
Do people send you words of praise for what you do?
Do you sound look, and feel like everyone else in your industry? How do you differentiate yourself from everyone else? How do prospects view you – like everyone else in your industry? Have people really experienced what you do to differentiate you from everyone else? Do they understand how you are a benefit to them… Read More
Reality Upclose-The Power of Audio/Video Taping Yourself
How do you suppose elite professional athletes prepare for their sport? Among other things, they watch film and get professional coaching. Even the superstars? Especially the superstars. Nobody is more motivated to look at themselves for ways to improve than the best. Video and audio tape reveals the truth. It can’t lie, think or… Read More