“You must begin with the end in mind” as Stephen Covey says. When you do anything, you want to ask yourself about the end result you expect to receive from doing what you are doing or about to do. If it isn’t in alignment with what your goals are, then don’t do it, or at… Read More
Communicate effectively and be productive with clients – Effective and Efficient Behavior
In working with a client today I started thinking about effective and efficient behavior. He was telling me how he was proactive in sending out some communication to his clients that they needed but didn’t think through it enough so got bombarded with phone calls wanting to know more information on the communication they received…. Read More
The Benefits of Procedures Manuals In Your Firm
You want to create processes for every function in your firm including developing procedures manuals. This means starting with the script that the receptionist says when she answers the phone and transfers the calls. You want this person to have an attitude where they are happy to be alive when they answer your phone. They… Read More
Are your goals really S.M.A.R.T goals? – Effective Goal Setting
There is a school of thought that says all the goals you create must be S.M.A.R.T. goals. This means each goal you write down, or goal setting, is Specific, Measurable, Attainable, Realistic, and Tangible or Timely. I take issue with the words realistic and attainable. After all, who defines what is possible in the realm… Read More
Get Laser Focused and Achieve Your Goals!
It seems like so many people are running around in react mode and putting out fires and not really focusing on what they can control. It’s time to get laser focused, stay focused and work on what you can control – YOU and your behavior. When you concentrate on what you can control and your actions,… Read More
Schedule Events on your Calendar as far out as possible
Schedule recurring events as far in advance as possible, when you can. For example, I work with a personal trainer 3 days a week. It is the same three days and at the same time each week, assuming I’m in town. I schedule this for the entire year. I can always change it if I… Read More