Accountability coaching focuses intensely on the very things that are blocking you from achieving goals, and unlike traditional coaching, holds you accountable for every action or inaction. The habits and perceptions that have been holding you back will no longer stop/contain you once you are made aware of them. When you know what is holding… Read More
The Importance of Commitment in Achieving Your Goals
Let’s briefly review the importance of commitment, in any relationship or method you choose. The truth is making a successful commitment is nothing more than a making a choice to create a desired future outcome. Each of us has the capability to set successful commitments. You might all agree to make the decision to create… Read More
Communicate effectively and be productive with clients – Effective and Efficient Behavior
In working with a client today I started thinking about effective and efficient behavior. He was telling me how he was proactive in sending out some communication to his clients that they needed but didn’t think through it enough so got bombarded with phone calls wanting to know more information on the communication they received…. Read More
The Benefits of Procedures Manuals In Your Firm
You want to create processes for every function in your firm including developing procedures manuals. This means starting with the script that the receptionist says when she answers the phone and transfers the calls. You want this person to have an attitude where they are happy to be alive when they answer your phone. They… Read More
Are Punctuation and Grammar Quandaries Punching Holes in Your Productivity?
Productivity can come in every form, including enhancing your use of grammar. Ever had an argument with a colleague about the commas in a sentence like the following? The battery pack gives you several options: 6 hours, 4 hours, 3 hours and 40 minutes, 2 hours and 45 minutes. Is that four options or five… Read More
The Power of Telling The Truth
What happens when you don’t deliver on your promise to a client? You tell the truth and you tell them quickly. Waiting to tell them why you didn’t deliver when you told them you would, can make them angry. Be honest about the situation. After you apologize and tell them why you weren’t able to… Read More