You want to create processes for every function in your firm including developing procedures manuals. This means starting with the script that the receptionist says when she answers the phone and transfers the calls. You want this person to have an attitude where they are happy to be alive when they answer your phone. They… Read More
Are Punctuation and Grammar Quandaries Punching Holes in Your Productivity?
Productivity can come in every form, including enhancing your use of grammar. Ever had an argument with a colleague about the commas in a sentence like the following? The battery pack gives you several options: 6 hours, 4 hours, 3 hours and 40 minutes, 2 hours and 45 minutes. Is that four options or five… Read More
The Power of Telling The Truth
What happens when you don’t deliver on your promise to a client? You tell the truth and you tell them quickly. Waiting to tell them why you didn’t deliver when you told them you would, can make them angry. Be honest about the situation. After you apologize and tell them why you weren’t able to… Read More
Expect to receive a ‘mother lode’ of referrals and you will!
Expect to receive referrals from everyone you ask and you could put yourself in a high payoff situation. Yeah, you might be afraid to ask for referrals for whatever your reason is. Get over it and start asking! You could receive referrals from each person you ask in the amount of 10-100 or more. Show up… Read More
Review Women’s Wisdom network and the Podcast on Accountability
A friend of mine created Women’s Wisdom Network as a place for women to get support from experts with experience who care about helping you when you need it… not just “how-to’s,” but real guidance from those that have wisdom from having been there and the heart to share it with others to benefit from… Read More
Are you where you want to be in life? If not, check out free resources to assist you.
During the end of each year, many of us start to look forward to next year. What will we set as goals for the next year? What do we want to accomplish? Will you get to where you want to be in life next year? What do we want to change to get what we… Read More